Frequently Asked Questions
How long does it take Ryvec to fill a standard order?
Approximately 24 hours. We pride ourselves on exceeding customer expectations and our quick turnaround time is unmatched.
Can you accommodate bulk orders? Is there a minimum or maximum order size?
We can accommodate everything from five gallons to over 7,000 gallons. We ship in buckets, drums, totes, or bulk tanker trucks. Every customer order is treated with the same level of urgency and attention to detail, regardless of size.
For pigment dispersions, what is your custom color formulation process?
The custom color formulation process takes approximately two weeks per order. The minimum order size for a custom color is 55 gallons (or 1 drum); however, we can accommodate smaller volumes for a nominal fee. To begin the process, please visit our Colors page and fill out the request form.
If I already have a formulation for a particular color, will you mix it for me?
Yes, tolling is a service we provide for our customers. Please Contact us for details.
Can I request samples of your products?
Yes, Contact us via e-mail or phone and one of our sales representatives will respond shortly with details.
Do you work with international customers?
Yes. Ryvec has many long-standing relationships with customers all over the world.
Can you provide dedicated mixing equipment?
Yes. Please Contact us for details.
How big is Ryvec’s facility?
Ryvec has over 40,000 square feet of production space and houses millions of pounds of material, enough inventory to meet the next-day needs of our growing customer base.
Who owns Ryvec Inc.?
Ryvec Inc. is a privately-held family-owned company with over 30 years in the chemical industry. During this time, we’ve prided ourselves in delivering unsurpassed quality and customer service all at competitive prices.